SHIPPING
Shipping Policy
If you are shipping your gear to the ToneSculptor, the sender is responsible for shipping all equipment in an appropriately sized and secure box, case or shipping container.
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It's highly recommended to ship your items using insured, expedited shipping. When your rig is returned, it will be shipped using the carrier and method chosen by the original sender, or otherwise agreed upon shipment method.
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If you are local to the San Francisco Bay Area, arrangements can be made in person.
Quality Policy
Every rig by the ToneSculptor is assembled with the utmost care and precision. Design of rigs are appropriately tested prior to being returned to the customer. If there is a fault discovered, the customer is required to notify the ToneSculptor as soon as possible to begin the troubleshooting process.
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Modifications to the rig, including chain order, addition/subtraction of pedals, expansions, or any other alteration beyond original scope will be considered as a separate build and charged accordingly.